Frequently Asked Questions
Questions and comments may be sent to the address below. (English/Japanese)
johnpaulusa.jp@gmail.com
Can you ship products outside of Japan or USA?
Yes
Can I contact your website in Japanese?
Yes. At John Paul USA we have both English and Japanese staff available to assist you with your needs.
If I contact John Paul USA how long will it take for a response?
We strive to communicate in a timely manner with our valued customers. We will contact you within 24 hours Monday-Friday.
What if I have a specific question about a product available on your website.
Please feel free to E-mail us and we will get back to you ASAP.
Can I purchase my product in Japanese Yen?
No. We currently sell all products in US Dollars.